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Refund Policy

Last updated: Oct 09, 2026 · Contact: support@domainstabilizer.com

1. Overview

Payments for Domain Stabilizer are processed by Paddle, our Merchant of Record. This policy works together with Paddle’s Buyer Terms and Refund Policy. Where this policy is silent, Paddle’s terms apply.

2. 14-day refund

You may request a refund within 14 days of your purchase, in line with Paddle’s Buyer Terms and Refund Policy. Refund eligibility is determined by Paddle, applicable law, and the conditions below.

Important — digital services that begin immediately:

Continuous stabilization is a digital service that begins as soon as you turn it on for a domain. When you subscribe and turn it on, you agree that the service begins immediately and that Domain Stabilizer may begin delivering the service before the end of any applicable 14-day refund or withdrawal period. To the extent permitted by applicable law and Paddle’s Buyer Terms, once the service has started and you have begun using or benefiting from it, refund rights may be limited because the service has already begun.

3. Subscription
  • Continuous stabilization is a monthly subscription. The first month is free, once per account; a payment method is required when you subscribe, and the first charge is made when the trial month ends unless you cancel before then.
  • First charge after the trial month. You may request a refund of that first charge within 14 days of the charge, in line with Paddle’s Buyer Terms and Refund Policy.
  • You can cancel anytime from your account; cancellation stops future charges at the end of the current billing period. Elapsed billing periods are not refunded or prorated, except where required by applicable law, Paddle’s Buyer Terms, or Paddle’s Refund Policy. Whether a renewal charge is eligible for a refund is determined by Paddle’s Buyer Terms and Refund Policy.
  • Moving to a smaller plan takes effect at the end of the billing period already paid; no credit or refund is issued for the difference.
  • If a refund is granted, the subscription ends: continuous stabilization stops on all your domains, and their history is kept. If you subscribe again later, the price in effect on that date applies and there is no new trial month.
4. Free analysis

Analysis and diagnostics are free. There is nothing to refund.

5. How to request a refund

Request a refund through Paddle using the link in your purchase confirmation email, or via paddle.net. Refunds are issued by Paddle to your original payment method; how long it takes to reach you depends on your bank or card issuer. If you cannot find the link, write to us and we will help.

6. Technical failures

If continuous stabilization cannot be delivered because of a technical failure on our side, write to us. You are entitled to a refund of the affected charge, in line with Paddle’s Buyer Terms.

Language. This policy is published in English, Spanish, and Portuguese. If there is any discrepancy between versions, the English version prevails.

Related documents: Terms · Privacy · Security

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