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Workspace dashboard

Last updated: Oct 07, 2026

ESENPT

The state of one client's domains today: what needs action, what needs a look, and the reports you generate for them.

What it is

The Workspace dashboard is the first thing you see when you choose a Workspace. It sums up the domains of that Workspace: their average scores, how many need action, the issues they share and how many are covered. To come back to it, choose the Workspace and, in its menu, press Dashboard.

It is also where you generate the reports of the Workspace and create the links you give to the client.

The account Owner can always open it. A Operator or a Viewer opens it if their role includes dashboards and the Workspace is assigned to them.

What it is for

  • Know where to start. Three lists separate the domains that lost something, the ones that need a look and the ones with paperwork pending.
  • Fix once, for many. The most common issues are counted across the domains, so you see which fix helps the most domains.
  • See what is not covered. Two counts tell you how many domains are under continuous stabilization and how many have a recent static analysis.
  • Hand the client something. A PDF report, a CSV file, a link to a frozen copy, or a live access with an optional PIN.

How it works

  • Scores come from two sources, never mixed. One is the score that continuous stabilization keeps up to date for a domain. The other is the score of the last static analysis of the domain. Each one is averaged on its own, and says how many domains it covers.
  • Each domain is sorted on two independent axes. The technical one puts it in On fire now, in Review, or in neither. The administrative one puts it in Maintenance or not. So a domain can be in Maintenance and in one of the other two lists at the same time.
  • A fire is something lost, not a low score. A domain is on fire only when continuous stabilization has an open alert on it, critical or warning: something that was protected is no longer there.
  • The figures refresh on their own. The screen recalculates them when you come back to the tab and about every 30 seconds while it is visible. There is no button to press.
  • Reports are generated in the background. You ask for one, keep working, and the screen tells you when it is ready. A report is a file with a download link that expires.
  • Nothing here changes a domain. The only things you create from this screen are domains, reports and client links.

What you see on screen

From top to bottom. Some blocks only appear when they have something to show.

The header

  • The name of the Workspace, with a pencil to rename it and the help button.
  • Two averages, one per source: Continuous stabilization and Static. Each shows the average score, rounded, and then how many domains have a score from that source out of all the domains of the Workspace. The first averages the latest score of each domain under continuous stabilization. The second averages the score of the last static analysis of each domain. A dash means no domain has a score from that source. The question mark next to each one explains it.
  • A mark with the number of domains in the Workspace.
  • The Add domain and Export report buttons. When a share link has been generated, an icon to copy it appears next to them.

Generated reports

It appears once the Workspace has at least one PDF or CSV. It shows the three most recent; a button at the bottom shows them all. Each row has:

  • The kind of report and its period. A PDF is named Technical report, Executive report or Renewal report; a CSV is named Workspace data.
  • When it was generated, or requested if it is not ready yet, and where it came from: requested from the console or automatic monthly send.
  • Until when it can be downloaded.
  • For a PDF that is ready, the In the portal switch. Turned on, the report is offered to the client contacts in their portal.
  • The Download button, or the state of the report instead: Generating…, Failed or Expired.

Active accesses

It appears when the Workspace has at least one client access that has not been revoked. Each row shows the name you gave it and, once someone has opened it, the date it was last opened and how many times. An open is counted at most once per hour. Two icons: copy the link, and revoke the access.

The four figures

  • On fire. Domains with an open alert from continuous stabilization, critical or warning. Red when there is any, green at zero.
  • To review. Domains that are not on fire and need a look. Two cases. Under continuous stabilization: the latest risk is medium or high. Without it: the static analysis scored below the limit, is older than the limit of days, did not score, or was never run. Orange when there is any.
  • In maintenance. Domains whose ownership verification is not current: never started, started and not confirmed, or expired. Orange when there is any.
  • With continuous stabilization. Domains that have Continuous stabilization turned on right now.

A domain under continuous stabilization with low risk, or turned on so recently that it has no score yet, is in neither of the first two figures. Neither is a domain without it whose static analysis is recent and above the limit.

The three lists

On fire now, Review and Maintenance. Each title carries its total and a question mark with the rule; the one for Review states the score limit and the limit of days in use. Each list shows up to five domains and says how many more there are. Press a domain to open it.

  • In On fire now, each domain shows its risk (High Risk, Medium Risk or Low Risk) and its first priority. Higher risk first, then lower score.
  • In Review, domains under continuous stabilization come first, with their risk and first priority. The others show the score and date of their static analysis, or the reason there is none: No static analysis or The analysis did not score.
  • In Maintenance, each domain shows the state of its verification: Pending verification, Verification in progress or Verification expired. In alphabetical order.

Top issues across this workspace

It appears only when there is something to list. It takes the first three priorities of each domain under continuous stabilization that has been measured, and counts in how many domains each one appears. It shows up to five, the most repeated first. Each row has the issue, how many domains it affects, the area it belongs to and its impact: Critical impact, High impact, Medium impact or Low impact.

Domains that are not under continuous stabilization do not count here, even if their static analysis found the same issue.

Coverage

Two counts, each over all the domains of the Workspace. They are independent: a domain can be in both, or in neither.

  • Domains with continuous stabilization turned on. It is the same number as the fourth figure.
  • Domains with a recent static analysis: it has a score and is not older than the number of days the line states.

How to…

Add a domain to the Workspace

  1. In the header, press Add domain. In a Workspace with no domains yet, the button is Add first domain.
  2. In the dialog New domain, type the domain name.
  3. Press Add.

The console takes you to the new domain. If the domain cannot be added, a message says why and the dialog stays open with what you typed.

The account Owner can always add domains; other roles, if their role includes it.

Open a domain that needs attention

  1. Look at the three lists under the four figures.
  2. Press the name of the domain.

Each list shows five domains at most. To see them all, open Domains in the menu of the Workspace. See Domains.

Generate a PDF or CSV report

  1. Press Export report.
  2. Under Period, choose the period the report covers.
  3. For a PDF, choose the kind of report under PDF report variant.
  4. Press Generate PDF or Generate CSV.

The periods:

  • Last month: the whole previous calendar month. It is the one selected when you open the menu.
  • Current month: from the first day of this month until now.
  • Last 6 months: the last 180 days.
  • Last year: the last 365 days.
  • Custom: two date fields appear. Fill in both.

The kinds of PDF:

  • Technical: the detail domain by domain, with issues and next steps.
  • Executive: a summary for management, with a table of the state of the domains in place of the detail of each one.
  • Renewal: the period compared with the previous one of the same length, and what was gained.

The option changes to Generating… and the report appears in Generated reports. When it is ready, a notice at the bottom of the screen offers Download. The notice closes by itself; the report stays in Generated reports.

If you choose Last 6 months or Last year while Technical is selected, the menu switches to Renewal. You can change it back before generating.

The variant only applies to the PDF. The CSV always carries the data of the Workspace.

The account Owner can always generate reports; other roles, if their role includes it.

Download a report again

  1. Go to Generated reports.
  2. If the report is not among the three shown, press the button at the bottom of the block to see them all.
  3. Press Download on its row.

Each row says until when the download is available. After that date the row shows Expired and you have to generate the report again.

Offer a report in the client portal

  1. Go to Generated reports.
  2. On the row of a PDF that is ready, turn on In the portal.

It is saved at that moment. Turn it off to stop offering it. The switch stays on a PDF whose download has expired, so you can still turn it off. A CSV has no switch.

For who the client contacts are and what they see, see External clients.

Create a live access for the client

  1. Press Export report and then Create client access.
  2. In the dialog Client access, type a name that tells you who it is for. It is optional.
  3. If you want a PIN, type it in Optional PIN (4-8 digits). Digits only.
  4. Under Validity, choose how long the access lasts. No expiry is the one selected: the access works until you revoke it.
  5. Press Create client access.
  6. If you set a PIN, a notice shows it for a few seconds. Write it down then: it is not shown again.
  7. In Active accesses, press the copy icon on its row and send the link to the client.

Unlike the frozen copy, this access shows the state of the Workspace at the moment it is opened.

Revoke a client access

  1. Go to Active accesses.
  2. Press the red icon on the row of the access.
  3. Confirm.

The link stops working at that moment and the row disappears from the list.

Rename the Workspace

  1. Press the pencil next to the name of the Workspace.
  2. In the dialog Rename Workspace, type the new name.
  3. Press Rename.

The button is enabled only when the name is different from the current one. The account Owner can always rename a Workspace; other roles, if their role includes it.

If you get stuck

The screen says the Workspace is ready, with no figures

The Workspace has no domains yet. The title is the name of the Workspace followed by is ready. Press Add first domain. The figures appear once there is a domain.

A red message appears instead of the dashboard

The figures could not be loaded. If your role does not include dashboards, or the Workspace is not assigned to you, this is what you see: ask the account Owner. See Team. Otherwise, reload the page.

An average shows a dash

No domain of the Workspace has a score from that source. Under Continuous stabilization, no domain has it turned on, or it was turned on so recently that it has not been measured yet. Under Static, no domain has a static analysis that scored. The numbers after the dash tell you: zero out of the total.

Almost every domain is in the review list

A domain without continuous stabilization goes there when its static analysis is missing, did not score, is older than the limit of days or scored below the limit. The question mark of the list states both limits. Open the domain and run a new static analysis, or turn on Continuous stabilization for it.

A domain with a low score is not on fire

A low score alone never puts a domain on fire. It takes an open alert from continuous stabilization, which means something that was protected was lost. A domain with a low score goes to Review.

A healthy domain is in maintenance

That list is not about the health of the domain. It says that the verification of the domain is not current. Each row says which case it is: Pending verification, Verification in progress or Verification expired. Open the domain and complete or renew its verification.

The common issues block is not there

Top issues across this workspace is built only from domains under continuous stabilization that have already been measured. With none, or with none that has an open priority, the block is not shown.

A report stays in the generating state

Reports are generated in a queue, and it can take several minutes when the queue is busy. The screen keeps checking by itself; you can keep working or leave. If you leave, the notice does not appear when you return: look for the report in Generated reports.

A report shows the failed state

The report could not be generated; a red notice says so when it happens. Generate it again from Export report.

The export shows an error as soon as you press it

The request was not accepted. If your role does not include sending reports, this is what you see: the account Owner always can, so ask them to change your role. See Team. Otherwise, try again.

The download button of a report is gone

The row shows Expired: the download link has passed its date. Generate the report again from Export report, with the same period and variant.

The generated reports block is not there

It is shown only when the Workspace has at least one PDF or CSV. Generate the first one from Export report.

You did not write down the PIN of an access

The PIN is shown once, when you create the access, and cannot be seen again. Revoke that access and create a new one with a new PIN. See Workspace dashboard.

The button to create the access is greyed out

The PIN is too short. It has to be 4 to 8 digits, or empty for an access with no PIN.

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